Not able to run the webdriverIO test cases on ubuntu jenkins server getting browser is crashed message on console

  Kiến thức lập trình
  1. I have written test cases using webdriverIO with cucumber and pushed everything on github and checked my local It is working fine

  2. I have configured Jenkins with github

  3. Before that jenkins was configured in Ubuntu server machine. and I have installed chrome and firefox browser that

  4. Run and check I am getting below error message.

Showing below error on wdio.conf.log file

2024-05-16T14:58:52.635Z INFO wdio-multiple-cucumber-html-reporter: The 'r2024-05-16T14:58:53.182Z INFO webdriver: Initiate new session using the WebDriver protocol
2024-05-16T14:58:53.185Z INFO webdriver: [POST] ``http://localhost:4444/wd/hub/session
2024-05-16T14:58:53.186Z INFO webdriver: DATA {
capabilities: {
alwaysMatch: {
browserName: 'firefox',
acceptInsecureCerts: true,
'moz:firefoxOptions': [Object],
'wdio:sharedStoreServicePort': 42997
},
firstMatch: [ {} ]
},
desiredCapabilities: {
browserName: 'firefox',
acceptInsecureCerts: true,
'moz:firefoxOptions': { args: [Array] },
'wdio:sharedStoreServicePort': 42997
}
}
2024-05-16T14:58:54.003Z WARN webdriver: Request failed with status 500 due to Could not start a new session. Error while creating session with the driver service. Stopping driver service: Could not start a new session. Response code 500. Message: Process unexpectedly closed with status 1
Host info: host: 'ip-172-31-4-79', ip: '172.31.4.79'
Build info: version: '4.10.0', revision: 'c14d967899'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '6.8.0-1008-aws', java.version: '17.0.11'
Driver info: driver.version: unknown
Build info: version: '4.10.0', revision: 'c14d967899'
System info: os.name: 'Linux', os.arch: 'amd64', os.version: '6.8.0-1008-aws', java.version: '17.0.11'
Driver info: driver.version: unknown
2024-05-16T14:58:54.003Z INFO webdriver: Retrying 1/3
2024-05-16T14:58:54.003Z INFO webdriver: [POST] ``http://localhost:4444/wd/hub/session
2024-05-16T14:58:54.004Z INFO webdriver: DATA {
capabilities: {
alwaysMatch: {
browserName: 'firefox',
acceptInsecureCerts: true,
'moz:firefoxOptions': [Object],
'wdio:sharedStoreServicePort': 42997
},
firstMatch: [ {} ]
},
desiredCapabilities: {
browserName: 'firefox',
acceptInsecureCerts: true,
'moz:firefoxOptions': { args: [Array] },
'wdio:sharedStoreServicePort': 42997
}
}

Locally It is working fine. But ubuntu server which is not working. I have tried firefox and chrome browser both are showing similar error.

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