We are using azuredevops service and server 2022. Since we are planning to use azuredevops work items as a way to manage our Devops support request from developers, we were looking for an automated solution from MS teams, so that as Devops engineer, we can predefine different work item template with the required fields for each category of request(eg: some may be access request, Resource provisioning request, delete request, or some network change request etc..).. So the developers can easily access and prefill the required templates with all the related fields of their selected category and submit the work item to our azuredevops.

So far, we tried till here, but not getting a way to achieve the work item creation scenario in a processed way as we expected above.

• Installed the “Azure DevOps” app for Microsoft Teams:
• Added to a team”
• Connected the app to Azure DevOps organization, teams dashboard

But from here, we couldn’t achieve the scenario