I’m using Twilio to automate my calls, but I’m running into an issue with the call not knowing how to handle declined or no-answer calls. When either of these events happen, the phone call is sent to voicemail (this is a default behavior for most phones). Twilio has no idea how to properly handle this event. I’ve tried adding in AMD support to detect machines, but shorter voicemails or too natural sounding voicemails default to “human.” The funny thing, when I pick up the call, I’m listed as “unknown” rather than human.