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Tag Archive for issue-tracking

What do you do with a heisenbug? [duplicate]

This question already has answers here: Bug once in a while, but high priority (7 answers) Closed 8 years ago. I’ve gotten a bug report from one of my users in a section of the software. The scenario is basically a databinding scenario where the user enters info, and that info is printed to pdf. […]

Encountering the same issue in an application

I’ve often come across the situation when the same mistake is made in many places in an application. For example, in a web application when the user creates an item and clicks the Add button to save it. If they click the button several times, multiple items are added instead of one because UI wasn’t blocked and backend check wasn’t performed properly.

Redmine (or Trac) integration with customer issue-tracking system

I’m working in a software development area in my university, and we’ve noticed we need some system to track errors and bugs, who and when it is dealt with. I’ve researched some software management/bug tracking applications, with Redmine being the one that appeals to me the most because of its simple UI (actually I discovered that our server has one system, Trac, already installed, but it has never been used at its time and my colleagues told me it would take the same time to use any).