my gitlab cicd runner is starting and at end , it is stucking without showing me the result till the timeout, and after it it is failing with timeout error

My instance level runner will not successfully run finish jobs because it fails to authenticate with the repo.
I created a gitlab instance level runner that seems to be working and is ready to pick up jobsgitlab-runner is listed
The runner was configured using the following docker-compose file and it is running on the same linux server as the gitlab instance:

I am having an issue with a test run being stuck via gitlab pipeline, though it does work when I run my test locally. I have found the common issue which is it gets stuck when trying to call an external url.

I build a automated changelog Here is the link to the HowTO https://about.gitlab.com/blog/2023/11/01/tutorial-automated-release-and-release-notes-with-gitlab/. The pipelines for the prepare-job and release-job run without errors. The error message is: The pipeline failed due to the user not being verified. What means this error message and how do I solve this error? The CI_API_TOKEN pushes the new CHANGELOG.md to GitLab Pages. It worked for days. Okay I have tested a lot, so I made about 200 commits in one week. Maybe I’m locked out of GitLab. Maybe an error has crept in due to repeated installation and configuration? This Project is build by Hugo.

Our system currently has 3 runners on 3 machines with the same tag of acr:

How can I retrieve the previous “Runner” and use it for the following job?

I am trying to build a pipeline using the .gitlab-ci.yml below. My problem is when I add a branch condition such as if below or onyl: -dev, my build stage disappears in the whole pipeline process. Please see the image of pipeline page