Amazon Connect Flow language is JSON-based representation of a series of flow actions, and the criteria for moving between them. In other words, what we draw manually using flowchart can be represented in JSON format. Amazon Connect Flow editor also provides a an option to “export” and “import” the JSON files.

I have two resources in my CloudFormation template: flow and a phone number.

I have the following cf script creating a simple AWS Connect instance.

I have the following cf script creating a simple AWS Connect instance.